Business Process Decomposition and Exception Handling

archimatev1

/01 Views

Hierarchical operational process activitiesarchimate

Service intake and eligibility checkarchimate

Commitment decision and authorized patharchimate

Denied request and compensationarchimate

Deferred authorization and information requestarchimate

Approved work and independent reviewarchimate

Operational defect response and recheckarchimate

Process authority and decompositionarchimate

Authorization and fulfillment rolesarchimate

Request evidence and validationarchimate

Decision and downstream authorized workarchimate

Delivery evidence and closure reviewarchimate

Versioned authorization rule constraintsarchimate

Authorization scope constraintsarchimate

Process realizing customer-facing servicearchimate

Measuring operating performancearchimate

Replaceable workflow supportarchimate

Enterprise capability and delivered valuearchimate

/02 About

Operational process activities, accountable handoffs, authorization branches, information artifacts, exceptions and value verification.

Purpose: decompose an end-to-end business process into owned activities, typed events, decision outcomes, information inputs/outputs and compensating exception paths. A capability expresses what the organization can accomplish; the process specifies how work is performed. Execution: request capture leads to eligibility evaluation and an authorized commitment decision. Only approved scope proceeds to fulfillment. Denied and deferred requests have explicit remediation routes, and a nonconforming delivery can trigger a new validation cycle. Design obligations: assign accountable approval authorities, version business rules, define precise response times, case state semantics, legal handling constraints, compensations and acceptance evidence. This original model is implementation-neutral and does not prescribe an executable workflow engine.

Published by Lattix · 26 elements · 46 relationships · validated on publish

/03 Contents

Business Actor: Service beneficiary
Role: End-to-end process owner, Commitment decision owner
Organization Unit: Service fulfillment unit
Business Event: Request submitted, Approved scope issued, Request denied, Decision deferred
Process: Request-to-closure process
Activity: Capture demand and acceptance criteria, Verify eligibility and completeness, Authorize requested commitment, Perform authorized service, Verify quality and obligations, Confirm and close case, Investigate and correct deviation
Business Object: Service request, Decision and rationale, Delivery evidence
Rule: Service eligibility decision rules
Constraint: Separation of duties constraint
Capability: Deliver governed service
Business Service: Requested business service
Outcome: Verified accepted service
Measure: Cycle time and rework indicators
Application: Process coordination support